Support

BeadPals · Help & contact

Thanks for using BeadPals. If you run into issues, or have questions about privacy or subscriptions, we’d like to help.

Email

enjoyiodev@126.com

Please include your device model, OS version, and what went wrong. The app version helps too.

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FAQ

Are my photos uploaded? The App is local-first: photos you import, images after cropping and background removal, pixel charts, and history stay on your device by default—no accounts, no cloud sync.
Why Photos or Camera access? To pick or capture images to convert, and to save patterns to your library. You can revoke access in system settings anytime.
How do I manage Pro? Purchases, restores, and canceling renewal are handled by the App Store (and Google Play when enabled). Manage auto-renewal in system subscription settings, or try Restore Purchases in the App settings.
Where did my projects go? Projects are stored locally in the App. Delete them in-app; uninstalling usually clears app data. Files already saved to Photos are not removed by deleting a project in the App.